Terms & Conditions
ATDC SPARE PARTS SERVICE
The Club for Austin Models 10-28hp – 1931-1939
Austin Ten Drivers Club Ltd is dedicated to your total satisfaction with the parts that you order and the service you receive.
Manufacturer’s names and part numbers do not amount to a warranty that the item is an original, only that it is compatible with an original part of that description.
All dimensions quoted in the catalogue are approximate.
All parts are subject to availability.
Specifications are subject to change without notice.
Prices shown are subject to change without notice.
All parts are supplied as single items unless otherwise stated.
Parts will not be supplied without payment.
It is the responsibility of the buyer to check and ensure that the parts supplied are suitable for the vehicles and use intended. Please note that the specifications of Austin models did change during the course of production runs and a vehicle may also be subject to change in specification during its life.
If you are in doubt as to the parts you may need or require advice on how to fit them please contact the ATDC Technical Adviser on email@example.com before ordering your parts.
Any technical or other advice or information given will be expressed as a personal opinion only given in good faith to the best of our knowledge and ability and must not be taken as a statement of fact.
All parts are fully warranted against defects in workmanship and materials for a period of 12 months from the date of purchase. This warranty covers the cost of the component, but excludes labour, failure of a related component, failure resulting from incorrect installation or misuse, and liability will not exceed the cost of the original component.
Faulty or incorrectly supplied items
In the event of a part being faulty or incorrectly supplied according to the order, ATDC will send at its cost a replacement and refund the costs of sending the incorrect/faulty item back to us providing a receipt of postage is supplied and costs are agreed in advance by us. Replacement parts will be invoiced at the original price, and the faulty or incorrect goods credited only upon safe receipt by ATDC.
Shortage or goods damaged in transit
We, or our appointed carriers, insure all mail order parts. Delivery Notes listing the parts enclosed in the consignment will accompany all consignments. Please check the goods received against the Delivery Note carefully. Claims of shortage or damage must be made within 3 days of receipt of order. Packaging must not be destroyed.
Damaged goods cannot be replaced if courier documents are signed "Received in Good Condition". Do not sign for goods that appear to be damaged, or obtain written documentation from the appointed carrier that the goods have been delivered damaged.
Items not required
If you decide that you do not require an item, we will gladly refund you for that item (not including delivery costs) provided that we supplied it from stock and the goods have been returned undamaged within six months of sale. A handling charge of 15% will be applied to cover administration and stocking costs involved in accepting a returned item.
ATDC cannot be held liable for damage, loss, or non-fulfilment of its obligations owing to an act of God, war, requisitioning government or parliamentary prohibitions or enactments of any kind, trade disputes, or incident of any nature beyond the control of the company. Every effort will be made to comply with an agreed delivery date, but the company cannot be held liable for any costs resulting from the failure to meet that date.
USA and Canada Exclusion
ATDC regrets we are unable to supply parts to addresses in North America as our product liability insurance excludes sales to USA and Canada.
Taxation and Duties
For orders delivered to addresses within the UK or the European Union, Value Added Tax (VAT) at the prevailing rate is added to the order total. All other orders are VAT-free. Please be aware that you may be liable to local taxes or duties, which will apply when the parts reach their destination country. For further information on import duties please seek advice from your local Customs office.
The above terms and conditions do no restrict your UK statutory rights.